Privacy Policy for LevelUp Leads

Privacy Policy

Last updated: September 10, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to LEVELUP LEADS LLC, 3595 Powell Drive, Lafayette, CA 94549.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: California, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to LevelUp Leads, accessible from https://www.levelupleads.io/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.
We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies
Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Your Privacy Rights and Our Security Measures

Level Up Leads LLC, recognizes the fundamental importance of privacy rights in protecting the personal information of our clients and users. Privacy rights empower individuals by giving them control over how their personal data is collected, used, shared, and protected. These rights are critical in maintaining trust, preventing unauthorized use or exploitation of personal information, and ensuring compliance with applicable data protection laws, including the CCPA, CPA, CTDPA, VCDPA, and TDPSA, among others. By upholding these rights, we aim to foster transparency, accountability, and respect for individual autonomy.

Security Measures Implemented:

To safeguard personal data against unauthorized access, loss, alteration, or misuse, Level Up Leads LLC employs a comprehensive set of security measures, including:

Encryption
We use industry-standard encryption protocols to protect personal data both in transit and at rest, ensuring that sensitive information remains secure.
Access Controls
Access to personal data is restricted to authorized personnel only, based on role and need-to-know principles, and is regularly reviewed to prevent unauthorized access.
Regular Audits and Assessments
We conduct periodic security audits and assessments to evaluate the effectiveness of our security measures and identify potential vulnerabilities.
Data Minimization and Retention Policies
We collect only the data necessary for the purposes outlined in our privacy policy and retain it only for as long as required by law or as necessary for our business operations.
Incident Response Plans
In the event of a data breach or security incident, we have established protocols to respond promptly, mitigate impacts, and notify affected individuals in accordance with legal requirements.
Training and Awareness
Our staff undergo regular training on data privacy and security best practices to ensure compliance with applicable regulations and to maintain a high standard of data protection.

These measures are part of our ongoing commitment to data privacy and security, ensuring that the personal information entrusted to us is handled with the utmost care and in accordance with the highest standards of data protection.

State-Specific Privacy Rights and Disclosures for Level Up Leads LLC

Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, and Texas, have specific rights under state privacy laws regarding their personal data. These laws include the California Consumer Privacy Act (CCPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Virginia Consumer Data Protection Act (VCDPA), and the Texas Data Privacy and Security Act (TDPSA). These rights are designed to provide you with greater transparency and control over how your personal information is collected, used, and shared by Level Up Leads LLC.

Your Rights

If you reside in one of these states, you have the following rights:

Right to Access
You have the right to request access to the personal data we hold about you. This includes information about the categories of personal data we collect, the sources of the data, the purposes for processing your data, and the categories of third parties with whom we share your data.
Right to Correct
You have the right to request corrections to any inaccuracies in your personal data that we maintain. We are committed to ensuring that your information is accurate and up-to-date.
Right to Delete
You have the right to request the deletion of your personal data that we have collected, subject to certain legal exceptions, such as when the data is necessary to complete a transaction, comply with a legal obligation, or protect against fraudulent activities.
Right to Opt-Out of Sale and Targeted Advertising
You have the right to opt out of the sale of your personal data or its use for targeted advertising purposes. If you opt-out, we will cease selling your data and will not use your personal information for targeted advertising.
Right to Limit the Use of Sensitive Personal Data
In some states, you have the right to limit the use and disclosure of your sensitive personal information. Sensitive data may include information about your race, ethnicity, precise geolocation, health information, and other sensitive categories.

How to Exercise Your Rights

To exercise your rights, please submit a request through our Data Subject Request Form or contact us at admin@levelupleads.io. We may need to verify your identity before processing your request to protect your privacy and ensure the security of your personal data. We are dedicated to responding to your request within the timeframes established by the applicable state law, typically within 45 days.

Non-Discrimination

Level Up Leads LLC does not discriminate against individuals who exercise their privacy rights under state privacy laws. This means that you will not be denied goods or services, charged different prices, or subjected to a different quality of service if you choose to exercise your privacy rights.

For more detailed information about your privacy rights or to make a request, please visit our website at https://levelupleads.io or contact us directly at info@levelupleads.io.

State-Specific Privacy Rights and Disclosures

California (CCPA/CPRA)

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know – You have the right to request information about the categories of personal information we collect, the sources of that information, the purposes for collection, and the third parties with whom your information is shared. You can also request specific pieces of personal information that we have collected about you.
Right to Delete – You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions, such as when the information is required to complete a transaction or comply with legal obligations.
Right to Opt-Out of Sale – You have the right to opt-out of the sale of your personal information. We provide a “Do Not Sell My Personal Information” link on our website to facilitate this process.
Right to Correct – You have the right to request that we correct any inaccurate personal information we maintain about you.
Right to Limit Use of Sensitive Personal Information – You have the right to request limitations on the use and disclosure of your sensitive personal information.
Right to Non-Discrimination – You have the right not to be discriminated against for exercising any of your privacy rights, meaning we will not deny services, charge different rates, or provide a different quality of service based on your privacy choices.

To exercise these rights, please contact us at admin@levelupleads.io or visit our web form.

Virginia (VCDPA)

If you are a resident of Virginia, you have the following rights under the Virginia Consumer Data Protection Act (VCDPA)

Right to Access – You have the right to confirm whether we process your personal data and to access such data.
Right to Correct – You have the right to request that we correct inaccuracies in your personal data, taking into account the nature of the data and the purposes of the processing.
Right to Delete – You have the right to request that we delete personal data provided by or obtained about you.
Right to Opt-Out – You have the right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects.
Right to Appeal – If we deny your request, you have the right to appeal our decision.
To exercise these rights, please contact us at admin@levelupleads.io or visit our web form.

Colorado (CPA), Utah (UCPA), Connecticut (CTDPA)

Residents of Colorado, Utah, and Connecticut are entitled to the following rights under their respective state privacy laws:

Right to Access – You have the right to access personal data that we collect and process about you.
Right to Correct – You have the right to correct any inaccuracies in your personal data.
Right to Delete – You have the right to request the deletion of your personal data, subject to exceptions allowed by law.
Right to Opt-Out – You have the right to opt out of the sale of your personal data, targeted advertising, and profiling.

To exercise these rights, please contact us at admin@levelupleads.io or visit our web form.

Texas (TDPSA)

As of July 1, 2024, Texas residents have specific rights under the Texas Data Privacy and Security Act (TDPSA)

Right to Access – You have the right to know whether we are processing your personal data and to access such data.
Right to Correct – You have the right to request corrections to your personal data if it is inaccurate.
Right to Delete – You have the right to request that we delete personal data collected about you, with certain exceptions.
Right to Opt-Out – You have the right to opt out of data processing activities, including targeted advertising, the sale of data, and certain profiling activities.

To exercise these rights, please contact us at admin@levelupleads.io or visit our web form.

Nevada

If you are a Nevada resident, you have the right to

Right to Opt-Out of Sale – You have the right to opt-out of the sale of your personal information, even if we do not currently sell personal data.

To exercise these rights, please contact us at admin@levelupleads.io or visit our web form.

How We Ensure Compliance

Level Up Leads LLC complies with state privacy laws by implementing robust data protection measures, including

Detailed Privacy Notices – We provide clear and accessible privacy notices that outline the categories of personal data collected, purposes of processing, and your rights under applicable laws.
Data Security Measures – We use industry-standard security protocols, including encryption and access controls, to protect your personal data.
Consumer Request Management – We have established processes for verifying, processing, and responding to consumer requests in accordance with state-specific legal requirements.
For further information or to exercise your rights, please contact us at admin@levelupleads.io or visit our web form.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: admin@levelupleads.io